Tegui M72 open button not recognized


I bought the Nuki opener because the Tegui M72 was in the compatibility list
As I am seeing in the forum, there are still issues with Tegui M72.
I am able to make opener detect the videoporter, but we asking to push the open door button inside configuration wizard, it is not recognizing the button and does not let me go to step 2.
I am using ios app and the opener is updated to 1.6.4
Could anyone help me on this?

Thank you
Best regards,

I am dealing with the exact same problem. Still no other reply from Nuki than to try again. They send me another opener, still no success. Also tried with multiple phones.

Yes, I also replaced the Opener but still same issue.
I am happy to help debugging, but please Nuki team give some support to help fix this, I really need to have the Opener working.

Thank you

Después de 2 meses estáis igual?? Yo termino de comprármelo y no me funciona, haber si nos hace caso y nos dice como ponerlo

Seguimos igual, parece que no funciona con este modelo, lo que no entiendo es que lo pongan en la lista de compatibles.

AquĂ­ fue conseguido y por ello esta como compatible, pero parece que en alguna actualizacion han vuelto a romper la compatibilidad.

Despues de dos nuki opener tengo el mismo fallo en ambos.

Solo hay una forma de saltar este paso, dejas la aplicacion nuki en segundo plano y abres otra app, despues regresas a nuki y este paso se salta, en alguna ocasiĂłn tambien funciona apagar y encender el bluetooth.

Despues de saltar el paso el nuki puede detectar la llamada, pero no realiza la apertura.

new news! all working with opener + tegui m72

I tried and It works! Thank you @gasol1412 !
I hope Nuki support improves and hear us when we say that something is not working…
I hope they update Opener to bring back Tegui M72 compatibility without having to rework it.

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