Ritto 4630/02

[Zefau]

Kannst du ein Foto deiner Verkabelung des 7630/x0 machen? Habe die gleiche Anlage.

Und kann ich dir eine Klemme kostengünstig abnehmen, wenn du jetzt 9 Stück zu viel hast?

[Georg_S (Georg Sixt)]

Hi Zefau,
please be aware, that the polarity of the connections may vary model by model. The Nuki app will tell you how to connect the opener wires to your intercom a picture of a third-party installation will not necessarily help.

[stefansl]

Ich habe auch eine Ritto 4630/02. wie komme ich an das Update? Leider lässt sich aktuell der Opener nicht konfigurieren.

[Juergen (Jürgen Pansy)]

How to become a Nuki Opener Beta tester

To become a Nuki Opener Firmeware beta tester send us an email with your Opener ID to contact@nuki.io. You can see your Opener ID in the Nuki app at the opener settings: Go to “Connection status” and tap on the screen for details – here you’ll find the Opener ID. Note: Do not post private details like IDs of Smart Locks, Openers, Bridges or your Apple ID here, but only send these via E-Mail or as a private message to a Nuki team member.

[stefansl]

Danke . Mail ist raus

[stefansl]

With the new beta, I am able to open my door via App!

I made the following mistakes during my first installs:

1. I didn’t close the intercom for testing. I left it open … DON’T test with an open intercom.
2. I removed the black intercom cable

After fixing this, I was able to get into the first steps of configuration in the app. But at the point, when Nuki wants to configure Ring to open it failed. But I answered the question “Has Nuki opened the door?” with yes, that is the only possibility for me to finish the setup assistent and only opening via app is possible, now.

[michael_hase]

Hi,

i’m very interested in the Nuki System. So is there any progress regarding Ritto 4630/02?

Thanks!
Michael

[Georg_S (Georg Sixt)]

Hi Michael,
Ritto 4630 is still in beta stage. Obviously it depends heavily on the installation situation whether it works or not. We were able to fine tune most of the intercoms, that had problems, but we are still working on improved stability on the Ritto 4630 system to get it out of beta. You can give it a try, and get in contact with me, if you run into problems. If it is not working you can send it back.
Best regards
Georg

[michael_hase]

Hi,

I just want to let you know the Opener with 4630/02 works quite fine now. Had to do the configurate it twice, but now it works. Using the official firmware, not the beta.

I’m running in different issues, but not with the opener. (Reported via web-fomular).

Wanted to share that
Michael

[Georg_S (Georg Sixt)]

Hi Michael,
thanks for sharing!
Georg

[spawn1980 (Thorsten)]

Tomorrow i will receive my ordered opener and next week we will move into our new flat. The situation there is…

Will try me best to get it to go and let you know.

[spawn1980 (Thorsten)]

Crazy but it works “plug&play”

[TimSchuko (Tim)]

Hello dear NUKI Team,
i recieved my opener a few days ago and everything seems to be fine but i am stuck to a problem right now.
When i enter the homezone, i am getting a notification, the opener is setting the right state but “ring to open” does not work.
The protocol of the opener logs, that “unknown” did ring and does not open the door. I can unlock the door via app perfectly.
I reconfigured the opener already and checked all the cables again. Software version is 1.5.3.
Do you have any further ideas?

Greetings
Tim

German:
Hallo,
ich habe folgendes Problem mit meinem Opener in Verbindung mit der Ritto 4630/02:
Wenn ich die Homezone betrete, erhalte ich eine Benachrichtigung von der App und der Opener schaltet sich korrekterweise in den Status “ring to open”. Wenn ich dann aber die Klingeltaste betätige, wird der Summer nicht betätigt und der Opener wechselt in den Status “erreichbar”.
Im Logfile sehe ich das Klingeln unter “Unbekannt”.
Ich habe bereits alle Kabel geprüft, den Opener zurückgesetzt und neu konfiguriert. Die Software Version ist 1.5.3. Das manuelle öffnen via App läuft einwandfrei.
Habt ihr weitere Ideen woran es liegen kann? Ich bin für jede Idee dankbar.

Gruß
Tim

[Seko (Serkan Oguz)]

Hallo liebes nuki team

Habt ihr neue Erkenntnisse ob es mit dem 4630/01 funktioniert bei mir funktioniert alles ausser ring to open gibt es mittlerweile eine neue Konfiguration methode

Für antworten wäre ich sehr dankbar

[palmin (Bernd Kuemmerlen)]

The Opener is working fine for me with the Ritto 4630/01, using the Ritto 4630 configuration.

One important thing was really what Stefan SL mentioned above: You really need to close the case of the intercom/handset. I think this could be made a bit more prominent in the app workflow.

Can anybody here confirm or deny that the ring suppression/Klingelunterdrückung works with this setup? It does not seem to work for me currently.

Best regards,
Bernd

[riest (Riedel)]

Ich habe ebenfalls die RITTO 4630/02.

• Ich kann den Summer mittels der App problemlos öffnen

• Ring to open funktioniert (so wie oben bei den meisten beschrieben) nicht.

Gibt es schon eine Lösung?

[riest (Riedel)]

Ich habe das selbe Fehlerbild. Vielleicht weiß ein NUKI-Techniker mehr?

[michael_hase]

Verzögerung beim Öffnen > 1 Sekunde probieren

Viele Grüße

[riest (Riedel)]

Ritto 4630 works!

Hello community, I can report today that the NUKI opener works perfectly with the RITTO 4630. I installed the beta 1.7.3. My settings: Delay in opening = 3 sec Auto Unlock = on Auto unlock settings/ expert settings/ opener found = open Case 1: When I approach with my smart phone, I am recognized (via Bluetooth) and the door opens automatically. Case 2: When I approach with my smart phone, “Ring to open” is turned on (via GPS and the Bridge) and I can open the door with the rin…

[Mohamedh (Mohamed)]

Geht mir genauso.
Zu mal ich das klingeln meiner Nachbarn mitbekommen habe und das dann plötzlich im meinem Protokoll des openers Stand?! Wie geht das den? Das Gerät ist doch an meiner Anlage angeschlossen.