Yeah, that’s the thing, when the wiring isn’t clear, you just can try through, until you are successful or not. The most hard thing for me is, to give the right hints from distance, without really knowing the system. You have the same intercom as I, what is a model extra build to replace existing intercoms, so for it’s analogue, digital, and hybrid intercom, what is very hard to say from distance, what to do. For example, - do you see the very much jumpers, all of them can replaced in several positions, to setup the intercom in any possible way, so for the issue can be a false placed jumper or several jumpers, and then there are many possible wiring schemes, and also you can combine the jumpers schemes and wiring schemes, for even wider range of compatibility! In short words, mostly your intercom can be setup to work 100% with the opener, but for me from distance, it’s the search for a needle in a haystack.
Edit: have you tried to switch the green and orange wires, as I wrote before?