Smart Lock offline

[Stephan (Stephan Lendl)]

@miss

I only have access to the lock although this still span of it if my users give them remote access

I am not sure I understand you correctly. If it is the same issue you posted in the other topic, you can find my anawer there:

Another bug after latest version 2.5.0 of nuki samrtlock, latest firmware

I could not reproduce this here as described by you: [Screenshot_20191106_074943] [20191106_074932] (Sorry for the Screenshots in German, but I think it is clear I chose the same settings for the invite) Did you already try to restart the Nuki App and the Bluetooth stack on your smartphone (de-/activate Bluetooth; switch offline mode on/off; restart phone ← in this order for different levels of restart based on your model)? Without logs we can’t see what’s really happening here.