Well, I had also the issues with the lock after upgrading to 3.6.9.
Even the re-integration into the wlan was not possible (after entering the wlan password the “hourclock” circled for ages) .
Now after Upgrading to 3.7.0 the integration into the wlan was possible and the lock is in the wlan.
But the connection status tells only the connection between the App and the server is green. I am not able to access the lock via the app unless I am in Bluetooth distance.
But via Home Assistant and MQTT I am able to lock/unlock the lock without any time issues with 3.7.0.
With Version 3.6.9. also via MQTT was no connection except via Bluetooth.
Transfer of 3.7.1 to Nuki Pro with 3.7.0 installed fails at 3% („Firmwareübertragung fehlgeschlagen“) although both WiFi and Bluetooth connection is given.
Try to take out the batteries of the Smart Lock, reinsert them and install the update afterwards (or wait until the automatic update process finishes and updates the SL over night).
Since the update to 3.7.1 sometimes the locker make the opposite action.
I have set the automatic closure at 22:00, two days ago it opened the door instead.
In the recent activities it says that the door was closed but unfurtunately I found it open. Not a smart move
This can only happen, when you calibrate it the wrong way around. i.e. you start the calibration from locked state instead of unlocked. Recalibrate it and observe if you see the behaviour again.
Looks more like the App triggered these commands and not the Smart Lock itself. Please create a support ticket from the Nuki App > Menu > Help > Contact customer care and DM me the ticket ID.
Yes, you can opt out of the beta through the same form that you signed up. However, the opt-out will only become effective when a higher firmware version than you have actively installed is available in a public release.
According to the logs of your Nuki App you use Auto-Unlock Expert settings which lock and unlock when you leave and enter the geofence. During the mentioned time period the iOS location tracking noticed several exits and enters (and therefore locked and unlocked the door). I.e. it is not related to the beta firmware of the Smart Lock and looks like a malfunction of iOS (which triggered “geofence enter events” despite you moving away).
Good morning, no change in bad behavior since 3.7.1. The 3.7.3 is worse since the lock Pro is almost ever not reachable. Only shortly after reboot. Best way of access is still via the bridge than via WLAN.
The door was open this night at 00:23 - the lock was closed/locked and no Info warning about this unusual state from the door sensor (open door and lock locked). Nothing in the protocol.
