My Opener and Smart Lock are working fine, but unfortunately my Opener with activated Ring to Open doesn’t work as expected.
If I enter the geofence area I get a notification on my smartphone, that my opener is listening for an incoming ring and will open it automatically for me. “Cool that’s working” I thought but when I press the door bell, the opener doesn’t open it. There’s nothing in the protocol history. I have to manually activate “Ring to open” in the app and after that I can ring the bell and the Opener opens the door for me.
How can I fix this so that the Opener will open the door automatically for me?