Callback from Opener to bridge slow

[Svenning (Jesper Svenning)]

I also read in another thread that activating debug mode should be helpful.

Open and Ring To Open doesn't work automatically

Hi, My Opener and Smart Lock are working fine, but unfortunately my Opener with activated Ring to Open doesn’t work as expected. If I enter the geofence area I get a notification on my smartphone, that my opener is listening for an incoming ring and will open it automatically for me. “Cool that’s working” I thought but when I press the door bell, the opener doesn’t open it. There’s nothing in the protocol history. I have to manually activate “Ring to open” in the app and after that I can ring …

How to:

How to enable debug mode on a Nuki Smart Lock or Nuki Opener

Open the Settings of your device and select Features & Configuration: [Features_Configuration] Click 7 times on the headline “Features & Configuration” to enable/disable debug mode on the device: [FC_headline] With debug mode enabled, certain messages are written to the Activity log of the device.