I just brought the nuki smart lock to test if it would work on my door which has a weird locking mechanism.
I have a multipoint locking door for which I need to turn the lever up to lock the door but to unlock the door I need to use the key to unlock and then use the lever open the door. Thus, the smart lock in my situation is only needed to unlock the door as locking can only be done with the lever.
In theory, I think the nuki should be able to support this as it should be able to rotate the key to unlock and then I can push the lever to open the door. I then don’t need the nuki to lock the door with the key as I do it with the lever.
However, after multiple attempts to configure this with the app I was not able to make it work. The unlock action via nuki app does not turn the key enough to actually unlock the door. If I do it manually by turning the knob on the nuki then I am able to unlock the door though.
Hope I was able to describe my issue sufficiently. Any suggestions on how I can l can make this work?