If you haven’t done so yet, please look at this FAQ .
This forum is not a support forum, therefore if you want to help improve the firmware please join the beta program and post your findings in the topic for the firmware you are running .
If you do not want to join the beta, please contact our support via the Nuki App (Menu > Help > Contact Customer Support) in order to report problems. They will be gathered and forwarded to the development team.