We released a new Android App version 2024.10.1-beta.
Bugfixes:
Please update your Nuki app and share your experience.
How can I get beta updates for the App?
Since last update, to this version it is not possible to calibrate the door sensor nuki v1
When selecting the menu point, the screen wipes to the left and it jump back in the previous menu.
Also not working from the notifications menu.
So not possible to calibrate oder install door sensor.
Installed on an clean android 14 phone oneplus8t and normal used samsung s24 ultra android 14.
Both devices have the same error. Only worked on the phone non beta from my wife oneplus 8t version 2024.9.1 (961)
can confirm, error is reproducable with 2024.10.1-beta (976) XX.09.2024
installed 2024.9.1 (961) on the phone that is not working and it works
seems an error because of change * Design update to enhance your user experience as well as giving the App a fresh look and feel*
In order to get access to the Beta version of Android you simply need to join the Beta program via the Play Store, you can find this option when you search for Nuki and then scroll down a bit on the detailed information page
best regards
Zoran
could you please create a customer support ticket which provides us more details so that we can have a further look into it?
you can do so in the app via Menu → Help → Contact Customer Support
I also did. They just told me to get out of the beta program an reinstall the normal version.
We are having a closer look into the issue, a solution for it should be available with the next update!
Sorry for any inconvenience in the meanwhile.