Wear OS 3 Galaxy Watch 4 Issues

Nuki Beta Program Wearables
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Dear,

I have a Galaxy Watch 4 under Wear OS 3, i know it’s early but i tested the application with my smartlock 2 and i can start it but i can’t go the the right side to open the door, it disapear, so it is not usable :disappointed:

I can open the door with ifttt with a shortcut on my wear device :heart_eyes: very simple to use day by day.

Is it possible on the future to have an app more simple like the apple watch ? Just open/lock with a complication to add on shortcuts ? Or a tile ?

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Hi, thank your for your report. We’re going to investigate your feedback.

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Have the Same Problem.

smartlock 2: I can start it but i can’t go to the right side to open the door, it disapear

Opener: I can start and can go to the right Side to open the door and it’s worked

5

I have the same with Watch 4 Classic and documented it with a short video clip of which I’ve sent a link to support.

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This issue is fixed in the upcoming version or already available in the open beta.

UPDATE: The fix is currently not available in the open beta. Sorry for the inconvenience.

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7

Same problem here.
I also tried with an earlier Galaxy Watch. With the older one, the app worked the first time but then got stuck and wouldn’t stop loading.

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With new beta and gw4 now its possible opening the door via paired smartphone. But a direct bt-pairing gw4 and nuki doesn’t work for me anyway, watch finds no lock (lock is in pairing mode). Any hints?

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It’s working for me too but same issue with Bluetooth pairing, my watch didn’t find the smart lock.

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10

Same here no Bluetooth pairing

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11

Same here
After update swipe to right works but not direct bluetooth pairing

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12

Thanks for the feedback, we are already working on this issue and will inform you as soon as a fix is available.

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13

Same here
After update swipe to right works but not direct bluetooth pairing

14

Hello, I reported exactly the same problem to Nuki a week ago. The Galaxy Watch4 Classic LTE, just won’t connect to the Nuki Smart Lock 2.0, which makes using it without a phone impossible, unfortunately!

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They are working on it… :pray:

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Same here on gw4.

Does anyone know how to subscrive to a post here?

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I am with the same problem but I trust Nuki to solve the problem, as we check we are different people affected, we await and thank you!

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Any news about this issue?

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Seems to take a longer time to fix… having the watch4 myself I’m looking forward to be able to use the direct Bluetooth connection, next to the app…

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We’re investigating on the direct pairing issue.

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A little question…how much longer? Is there a solution in sight?

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