Smartlock 4 pro disconnects from server

[Dirk_Claessens]

My lock is configured for Wifi connection. After 5 minutes connection gets lost to the server. My lock is still pinagble on the local network. MQTT connection is still OK. Network reports RSSI -48 , Wifi Quality 3. Server connection: SSE connecting, Wifi disconnected. Switching internal Wifi off and on and configuring again it stays 5 minutes OK. Running the Beta 4.1.1

[Daniel_Einsiedel]

My Lock is also freqently disconnecting and wont reconnect without manually reconnecting the WiFi. My current Firmware is 4.0.36. When disconnected, MQTT ist Not Working.

[Atytaky (Vladimír Vangor)]

Same probleme here. today I moved the wifi router 2 meters from the lock and the problem did not disappear. the lock disconnects from the server after a while and cannot be accessed. Smart lock pro 4 with beta FW 4.2.0.

[Juergen (Jürgen Pansy)]

This topic is duplicate. For WiFi problems with Smart Lock 4th gen, please use this topic:

Poor Wifi connection Niki 4 pro

I have a Nuki 4 pro. I have established a WIFI connection with it but it is always displayed with a red signal in the app. I think the signal means that the connection is weak. I have a distance of 2 metres to the router (no wall in between). What is the reason for this?