Smart Lock Ultra/Pro/Go Firmware Beta 5.3.x

Smart Lock Ultra/Pro/Go Updates

Smart Lock Beta 5.3.0
(06.03.2025)

  • Enhanced logging for Beta-user troubleshooting

Smart Lock Beta 5.3.1
(27.03.2025)

  • Matter 1.4 upgrade, including stability and availability improvements

Smart Lock Beta 5.3.2
(31.03.2025)

  • Bugfixes and stability improvements

Smart Lock Beta 5.3.3
(17.04.2025)

  • New upgrade to Matter 1.4, including stability and availability improvements
  • Adjustment on WiFi Compatibility Mode

If you have problems with the WiFi connection of your Smart Lock, please follow the advice in the FAQ before you post here in the forum.

2 Likes

I can’t update new firmware I am stuck on version 5.2.0
the nuki app crashes when I click on “download now”
i’ have an iphone 16 Pro on IOS 18.3.1 with lastest official Nuki app version 2025.2.1

EDIT
I tested on different devices (ipad & ipad pro) and Nuki app crashes too
So once again I did a factory reset and the update was done.
during installation the lock was updated to 5.2.2
then I got version 5.3.0 in new update
and it was done without app crash this time
now i am on v5.3.0 without crash…

1 Like

Hello, for the past few days, I’ve been having a problem where the lock makes multiple, repetitive small turns when it pulls the latch. It sounds like the lock is trying to pull the latch repeatedly at short intervals. The latch then releases after about 5 seconds (set to 1 second). I have the feeling that the latch is being pulled too far again, and this time, although the motor isn’t blocked, the lock is still making multiple small turns.
Is this a software issue or is the lock defect?

1 Like

I have the same problem. Since yesterday, the Ultra closes and opens in one gear and keeps running, even though the latch is pulled. It sounds like a clutch is engaged. The log says the engine is locked.

1 Like

@Juergen

Has anything changed here between Matter 1.2 and 1.4? I’m currently working on the SmartThings Matter lock edge driver, adding support for DoorState. Any new commands, attributes or events?

Edit: work in progress:

Click here:

CSA compliance document - lock cluster

Comprehensive Summary Table: Door Lock Test Plan (V_24_SVE_1.2)

1. General Information

Field Value
Cluster Name Door Lock Test Plan
Version V_24_SVE_1.2
Generated Date 2023-09-09 07:41:59
Reference Document version master 0cb6035

2. Cluster Role Implementation

Item Number Feature Support Status
DRLK.S Implements DoorLock cluster as a server true O
DRLK.C Implements DoorLock cluster as a client false O

3. PIXIT Configuration

Item Number Feature Support Status
PIXIT.DRLK.WrongCodeEntryLimit Max wrong PIN/RFID attempts before lockout 0x00 M
PIXIT.DRLK.UserCodeTemporaryDisableTime Lock shutdown duration after wrong code entry 0x00 M

4. Server Attributes Summary (Selected Highlights)

Attribute ID Feature Support Status
A0000 LockState true M
A0001 LockType true M
A0002 ActuatorEnabled true M
A0003 DoorState true M*
A0025 OperatingMode true M
A0026 SupportedOperatingModes true M
A0004-A0035 Multiple advanced or optional attributes (e.g., schedules, users, RFID, audio) mostly false M/O
*Conditional Mandatory based on feature flags

5. Events

Event ID Feature Support Status
E00 DoorLockAlarm true M
E01 DoorStateChange true M*
E02 LockOperation true M
E03 LockOperationError true M
E04 LockUserChange false M*

6. Commands - Generated by Server

Command ID Feature Support Status
C0c.Tx Get Week Day Schedule Response false M*
C0f.Tx Get Year Day Response Schedule false M*
C12.Tx Get Holiday Schedule Response false M*
C1c.Tx Get User Response false M*
C23.Tx Set Credential Response false M*
C25.Tx Get Credential Response false M*

7. Commands - Received by Server

Command ID Feature Support Status
C00.Rsp Lock Door true M
C01.Rsp Unlock Door true M
C03.Rsp Unlock with Timeout false O
C27.Rsp Unbolt Door true M*

8. Feature Flags

Feature ID Feature Description Support
F00 Supports PIN credentials false
F01 Supports RFID credentials false
F04 Supports weekday access schedules false
F05 Supports door position sensor (e.g. open/closed) true
F08 Supports user commands and database false
F0a Supports yearday access schedules false
F0b Supports holiday access schedules false
F0c Supports unbolting true

9. Manual Controls (Server)

Manual ID Feature Description Support
M.SimulateNotFullyLocked Simulate Not Fully Locked State false
M.DetectLockJammed Detect Lock Jammed State false
M.OperatingModeAttributeWritable Operating Mode attribute writable true

10. Client-Side Summary

  • All features, commands, attributes, and events for client-side are unsupported (support=false).
1 Like

Initial post has been updated with the release notes of the new Beta 5.3.3

This Beta brings an update for the latest Matter 1.4 and adjustments on the WiFi Compatibility mode.

Please provide your feedback on the Beta via this thread

We support the same features and commands of the door lock cluster. No change from that point of view. There are many changes and bugfixes in the underlying SDK functions. i.e. it’s a bugfix and not a feature update.

3 Likes