I am currently trying to connect my Nuki Opener to my Siedle HTS 711-01 intercom system to make the door opener function smart. Unfortunately, I am having difficulties with the wiring and configuration as the Siedle HTS 711-01 is not listed in the Nuki app. I also have a Smart Lock 4 Pro.
Here is what I have done so far:
I have tried to connect the cables according to the general instructions for analogue intercoms:
Orange (door opening): To ERT 7
Yellow (doorbell detection): To ERT 15
Green (earth/GND): To ERT 16
In the app, I initially tried āGeneric Analogueā and also other options such as āRittoā and āUrmetā, but was unable to achieve a successful function.
I am uploading a picture of the circuit board so that you have a better overview: ( this is what it looked like before the wiring )
Is there any possibility of setting it still up? I just bought the Opener this week (after last week the compatibility was given on the website) and now I cannot use it?
There is still a Generic Model (Siedle) under the Generic manufacturers but I guess this is not an option either? (At least I was not succesful)
Here is the response from Nuki Support. Goods worth over 700 euros are now being returned to the company. Very frustrating.
Thank you very much for your email.
Since January 17, 2025, we have discontinued our official support for Siedle intercom systems in connection with the Nuki Opener, following a prior request from SSS Siedle (S. Siedle & Sƶhne, Telefon- und Telegrafenwerke OHG).
As a result, Siedle intercom systems are no longer listed in our compatibility list.
To ensure we meet our own quality standards, we have decided, in consultation with Siedle, to end official support for Siedle intercom systems with the Nuki Opener.
Same here. Iām really pissed! My Smartlock arrived yesterday and today I had to realize that Nuki doesnāt support Siedle anymore. That sucks really because without the opener the whole system is absolutely useless!
Isnt there any workaround for this issue? Like using a generic device in the list or use a device which is pretty similar to the Siedle ones? This is so annoying.
I found a solution for my Siedle HTS 811-0 with an 1+n connection (so only port 7 and 1 are used). In the Nuki app, you have to first select āGenericā and then Hybrid at the bottom of the list.