Siedle HTS 711-01 and Nuki Opener

Hello everyone,

I am currently trying to connect my Nuki Opener to my Siedle HTS 711-01 intercom system to make the door opener function smart. Unfortunately, I am having difficulties with the wiring and configuration as the Siedle HTS 711-01 is not listed in the Nuki app. I also have a Smart Lock 4 Pro.

Here is what I have done so far:

I have tried to connect the cables according to the general instructions for analogue intercoms:

  • Orange (door opening): To ERT 7

  • Yellow (doorbell detection): To ERT 15

  • Green (earth/GND): To ERT 16

In the app, I initially tried ā€˜Generic Analogueā€™ and also other options such as ā€˜Rittoā€™ and ā€˜Urmetā€™, but was unable to achieve a successful function.
I am uploading a picture of the circuit board so that you have a better overview: ( this is what it looked like before the wiring )

My questions:

1 Which cables need to be connected where Maybe I have connected something wrong.

2 Which settings do I select in the Nuki app Since Siedle is not listed, I am unsure which option is the right one.

  1. is there anyone who has already successfully paired a Nuki Opener with the Siedle HTS 711-01?

I would be really grateful for your support or advice. Many thanks in advance!

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Siedle is not supported anymore: Discontinuation Support for SSS Siedle

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Is there any possibility of setting it still up? I just bought the Opener this week (after last week the compatibility was given on the website) and now I cannot use it?
There is still a Generic Model (Siedle) under the Generic manufacturers but I guess this is not an option either? (At least I was not succesful)

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Here is the response from Nuki Support. Goods worth over 700 euros are now being returned to the company. Very frustrating.

Thank you very much for your email.

Since January 17, 2025, we have discontinued our official support for Siedle intercom systems in connection with the Nuki Opener, following a prior request from SSS Siedle (S. Siedle & Sƶhne, Telefon- und Telegrafenwerke OHG).

As a result, Siedle intercom systems are no longer listed in our compatibility list.

To ensure we meet our own quality standards, we have decided, in consultation with Siedle, to end official support for Siedle intercom systems with the Nuki Opener.

I wish you a wonderful weekend!

For quick assistance, please also visit our Help Center: https://support.nuki.io/hc/en

Best regards,

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Same here. Iā€™m really pissed! My Smartlock arrived yesterday and today I had to realize that Nuki doesnā€™t support Siedle anymore. That sucks really because without the opener the whole system is absolutely useless!

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Isnt there any workaround for this issue? Like using a generic device in the list or use a device which is pretty similar to the Siedle ones? This is so annoying.

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Iā€™m sure that a workaround do exist.

We need help from the community to find it out. Today I spent around 2h trying around without effort.

As far as I found a solution I will post it here.

The Nuki Support should immediately respond here!

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I only tried it with ā€œGeneric (Siedle)ā€ but didnt have any success at all

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I found a solution for my Siedle HTS 811-0 with an 1+n connection (so only port 7 and 1 are used). In the Nuki app, you have to first select ā€œGenericā€ and then Hybrid at the bottom of the list.

Hope this helps!

2 Likes

Now that I have received help from support, it is working. Thank you very much!

Dear Thomas,

Your issue has been understood, and the solution is now available in the app.

Please proceed with the Generic Hybrid configuration and follow the connectivity steps from the app.

It should work now.

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