Ritto 4630/01 compatible?

[patrickb78]

Unfortunately no…at least not yet. I have the feeling that it is just a software problem which can be fixed. I am hoping for help from Nuki-Team

[Ole]

Hi Georg, any news on this?

Cheers,
Ole

[Georg_S (Georg Sixt)]

Hi Ole,
this issue is currently under investigation. Results will be released soon.
Best Regards
Georg

[Ole]

Thanks for the quick feedback! Really looking forward to using the Opener as I think the Lock is an excellent product.

[magnus]

Helle Geog_S,
is „soon“ past?

[Juergen (Jürgen Pansy)]

There’s going to be a new beta firmware 1.2.2 today which should resolve the problems mentioned here:

Known compatibility issues

Ritto 4630 systems Due to differences in the bus signals to the actual TwinBus, the Ritto 4630 profile must be adapted. The main problem with these systems lies in an older version of the Twinbus transformer providing a different voltage to the bus system. We are currently addressing this issue by firmware adaptions. Fix is in development Golmar Bus based systems These systems work differently. At the moment we do not have any firmware-based solution to this problem. Possible hardware enhanc…

[magnus]

Hello PatrikB78,
do you have time to verify?

[patrickb78]

Hi Jürgen,

I just checked in the app if I can update my Opener to 1.2.2 but it says that there is no update available. I send Stephan a PM with my Opener ID and asked him to become part of the beta program.

best regards
Patrick

[kosmonowt (Andreas Kosmowicz)]

Hi, I‘d also like to test it.

I sent a request to contact@nuki.io with my opener ID, is this correct?

[Olaf]

no progress for me so far with … Opener 1.2.2 and RITTO 4630/02 …

[coolion32 (Erol Kocak)]

Since 1.2.1 the Opener can handle my Ritto 4630/01 intercom. But at this time it can only open the door via app, ring to open is currently broken.

[patrickb78]

Stephan added me to the Beta program and I updated my opener to 1.2.2.
fyi @Georg_S @Juergen

I connected Opener according to the wizard and selected the new Ritto profile for 4630. The wizard fails with a timeout-message (and later with a configuration failed message) when ringing from the outside. It doesn’t even recognize that I am ringing.

I also switched port a/b with similar result.

[patrickb78]

Hi Erol,

did you select 4630 from the device list or do you use the generic model? …and could you please share an image of how you wired the opener?

Thanks
Patrick

[coolion32 (Erol Kocak)]

Hallo Patrick,

I send a picture of my wired intercom today

I’ve used the Ritto from the device list

[coolion32 (Erol Kocak)]

[coolion32 (Erol Kocak)]

Here my wired intercom
Sorry for my delayed picture

[patrickb78]

Hi Erol,

thanks for the picture. Looks as we are using the same wiring. The only real difference I see is that the sticker on the IC says V2.34 while yours indicates V2.00. That might explain why not all all Ritto 4630/01 behave the same.

best regards
Patrick

[coolion32 (Erol Kocak)]

Yeah, meanwhile on firmware 1.2.2. the opener is broken again. I hope Nuki can give me opportunities to bring the opener to its last version 1.2.1.

[Juergen (Jürgen Pansy)]

That might explain why not all all Ritto 4630/01 behave the same.

The problem is not the speaker unit itself, but the transformer that is mounted on the central panel. There are vastly differing systems out there in the wild and the Openers standard “Ritto” profile is not yet compatible to all of them.

[Juergen (Jürgen Pansy)]

Yeah, meanwhile on firmware 1.2.2. the opener is broken again. I hope Nuki can give me opportunities to bring the opener to its last version 1.2.1.

I’m going to send you some instructions via PM on how to make 1.2.2 work with your Opener.