Just a suggestion have you tried using the nuki “skill” from alexa skill appstore I have a nuki 3.0 on plus the bride and I am planning on sticking to it matter is still in its infancy, not talking about the lock but the matter upgrades to my smart device which there are many just made a big mess and thread is basically zigbee plus some software magic
On beta 4.2.1 and 4.2.3 the wifi was dosconnecting as usual.
Testung 4.2.4 now - hopefully it finally works. I cannot understand how it is not working after 3.0 lock was working alsways apparently. What did you do wrong?
Any new feedback Michal? Working now?
I have 4.2.4 now. Wifi connected right affect the installation but after 10 min, it says again “wifi connecting”. I will wait a couple of hours to see what happens…
Too soon to tell. Few days ok, but I am on vacation, so I don’t monitor it.
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Hi all,
with version 4.2.4 beta and battery set to “fast” I have the same behavior as before: when the SL4P is connected to the router’s weak signal the Wifi connection is stable and also the connection to the Nuki server is stable. When the SL4P is connected to the NETGEAR repeater’s strong signal the Wifi connection is stable but the connection to Nuki server is DOWN and UP every 3-4 minutes (looking at the MQTT messages) and the APP shows an “offline” for the 95% of the time.
Best regards.
Hello,
A quick update from my side with the 4.2.4 beta firware, unfortunately the wifi connection is not better, the Smartlock is still showing drops of connexion as shown here from my MQTT logs:
Until the next status update after it says unavailable, the Smartlock is shown offline with only wifi in the Nuki Android App. so remote actions are not possible.
It’s usually a minute or two, but here you can see it was offline for over 30mins.
I’ve also opened a ticket with support to follow this ( 437876) unfortunately at this point, I’ll have to find another solution to manage my door remotely, I can’t wait any longer or continue testing.
Cheers,
Thibaut
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Same problem for me. I do everything of these steps but it still doesn’t work good. The connection is all time down…… so any solution?
I’d a similar problem. After deactivating the log it works well… Would you like to test it? Disable Log and Reststart… My WIFI / Matter works after that change without problems.
PS: I’m on the stable 4.1.8 
I’m on 4.1.8, but how do you deactivate the log?
Go to the Settings of your Nuki Lock (German Einstellungen)-> Activity Log (German Protokoll) → Slider “Activity Log” (German Protokoll).
If you move this slider to off and reboot your device, the log ist tuned off and save it. If it helps, please report it here
Ok done, I’ll test it in the next hours and I’ll let you know.
Thanks for now.
Nothing to do, it looks like worst than before… 
Hmm, thats bad 
You made a restart after deactivating the log?
Yes, I restarted everything: the smart lock, my iPhone, HomePod mini and Apple TV but nothing changed…
Actually disabling the logs is not changing the connection handling of the Smart Lock, thus I assume that the reboot you mention in your post was “healing” your connection.
To verify that I’m asking you to apply following steps:
- Enable the activity logs again
- Perform a manual reboot
- Check if the connection is (still) working stable
If this is not resolving the stated connection problems you can try to disable Nuki Web by deleting the Smart Lock via the Web-Frontend (Nuki Web).
Please report your findings here - thanks for your investigations.
I had enabled activity logs, reboot device connection not stable as the same.
I had disabled and deleted Nuki Web user, reboot device but connecting still the same: not stable.
It’s quite frustrating…
By clicking on the icon, it‘ll get connected and lost later. That is a Thread problem from Apple with 17.4 tvOS… for me it should not be related with the other problem? With Home Assistant it works even if it‘s behind the Apple TV.
