Opener installation issues

Hi all,

I’ve been testing a lot this weekend. Since in my appartmentbuilding the Tegui M-72 and T-72 are both used (interchangeable) and I found the “router climber schedule” D-15 online: http://www.tegui.nl/GBM_TOE_PDF/D-15.pdf → page 1
I’ve been able to connect my T-72, so it can also be added to the compatible list. Here are the pictures before and after:

My T-72 is connected to the Tegui Outpost 400 video series (that is actually a BUS system) and requires activation. It also has a slave outpost outside, which needs activation to open the door after 21:00.
If you call the housenumber on the outpost 400, it sends the VTD to ALL devices over line 1 (yellow according to the manual: http://www.tegui.nl/GBM_BP_PDF/B-13.pdf → page 3) and the device with the dipswitches set to the VTD (page 8) will respond.

That is the reason I get a notification every time someone rings any housenumber. (Actually 4 notifications per call??). First I thought that it would only be my column in the building, but with testing my neighbours’, that also activated my Nuki and even a few floors down, not in my column, so really every number in my building (100 households, maybe they are splitted in half, since we have 2 entrances (each with a main and a slave outpost), I still have to test that.)

Why is this a promblem?

  • So when I’m away, I don’t know if someone rang my bell or someone elses.
  • I think it’s the main reason why the Ring to Open function is quite unstable and actually errors the system. Because: When I call my number the first time; the Ring to Open (might) work(s). But if you try that a second time, it gives a loud beep, a red light and says “NIET GEBRUIKT” on the display (NOT IN USE → page 4) and won’t open. Mine refused all day yesterday. And today I found out that if you try ringing another number (any) after I opened the first time with Ring to Open, it will do the same thing. So If I use ring to open, it will block the next visitor, and that is a big problem…

I tried and tested everything on the outside post, but nothing solves the problem. I even let it make a testrun on all numbers, but it couldn’t find any errors, so I think it must be something in the Nuki?
I hope you can help me with this, since I’m the tester for the whole building and I would really like to sell the Nuki-system to all households in the building.

(And since I’m also responsable for other buildings in this area, I would like to know how to fix it. I’ll start a new topic on my mothers Comelit system, which has a lot more issues.)

Happy holidays! Sterre