So I succesfully installed my new Nuki 2.0 with Nuki bridge but I’m experiencing very strange behaviour when using Open Door function that makes it almost unusable. When I try the function when the door is open (either locked or unlocked) everything is fine - it always unlocks the lock and pulls the latch all the way in so the door can open. But when I use it when the door is closed it only opens the door every 3rd attempt or so. On the unsuccesfull attempts to open it keeps turning but probably not long enough or strong enought to pull the latch completely in and the door stays closed. Only on the 3rd attempt in a row it opens the door. I tried to calibrate the lock when the door was open and also when the door was closed but that didn’t help.
It seems quite strange to me, because apparently the power needed to open the door is there it is just not applied equally all the time. I’ve been trying it and watching it for some time so I can confirm that the 1st attempt to open NEVER works. The 2nd attempt sometimes does (30-40%) but mostly doesn’t. The 3rd attempt almost always works (90%).
How to fix this?
App version 2.0.5., Lock firmware 2.3.1.