Nuki reliability issues

Hello everybody,

to not confuse multiple topics here - as stated before there has been infrastructure related work done recently which resulted in selective disruptions.

Generally, please note that this is not a support forum. If you encounter individual issues please get in contact with our support team to further investigate if required.

@Rene_Seinen Please don’t double post on topics. (ref How to hold my MQTT connection local and functional when Nuki server is down) Regarding your question: There has been a SL FW that addresses the reconnect handling for MQTT even if remote access is not available. Please refer to Smart Lock WiFi/Thread/MQTT connection troubleshooting / FAQ for more information. To further clarify we will add a section there as well regarding the MQTT reconnect topic.

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