Nuki Opener button is not working

Helly community, I configured the Nuki Opener with my Elcom BVF-510 indoor communication system. A working solution for this model is discribed in this thread:

Open and Ring to open are working very well over the app but if I press the configured hardware button in the middle of the device nothing happens. Neither 1 press “open” nor 2 press “activate/deactivate ring to open” - works (LED is activated but stays off).

Is this a known bug or something get wrong with my setup? Any ideas?

After mailing with Nuki support I got a new opener as replacement. The button is working well now, so everything is fine at the moment. Seems that it was really a hardware problem.

-imaginary closed- :slight_smile: