Nuki Door Sensor Battery duration only 3 months. Is this normal?

My Door Sensor batteries lasted only 3 months and I don’t know how to think.

We are two people only in my family and I cannot understand the reason of this.
What can I do to solve the issue?

There is a door sensor beta firmware available that addresses the issue. Please contact our support via the Nuki App (Menu > Help > Contact Customer Support) for more detailed information.

This forum is focused on developer related issues.

My batteries with 1.1.0 door sensor beta firmware lasted only from 29 apr to 4 July, 3 months again and these batteries costs A LOT.
So, any real way to have got a duration like the one mentioned on commercial page (2 years) ?

This seems to be an individual problem. Please contact our support via the Nuki App (Menu > Help > Contact Customer Support). Please add pictures of the door and mounting position of the door sensor to the ticket.

I have opened it on day 4 but still haven’t got a reply :frowning:

mine is also after a maximum of 3 month at low voltage and I get the warning message.

Same problem here, really annoying.