If I press twice before I leave home, when I close the door automatically the lock locks completely ignores the configured 20s time.
But it’s fine, I press twice and I hear a turn and it waits for the door to close, so far so good.
But if I forget to pick up something from home and the door is still open after the 20s time has elapsed, it closes!
This is wrong because if the door has points on the floor it would be forced and also I lose time because now I have to open it to close it again.
If the Nuki 3.0 Pro sees that the door sensor shows door open it should not close automatically, it should wait until the sensor detects that the door has been closed.
Please search the forum. There are several topics and a feature request for this which also includes a reasoning why the current behaviour is no bug, but intended:
Please, let the user decide, if the lock should close after a defined time, when the doorsensor says the door is open! What is secure at an open locked door? It is unsafe, because I hear the lock noise and think, oh my door is locked. But it is locked on open state…
Yes I also ordered the door sensor exactly for that reason only lock the dor if the door is closed.
All the other configurations (lock also of open) do not make sense!
Disable auto lock so it won’t lock itself after a few minutes but keep lock immediately after closing enabled so the sensor will lock the door.
You can also config the physical button to unlock the door instead of lock-n-go. In this case when you press the lock button it’ll unlock the door → you’ll open the door → you’ll close the door → the door sensor setting from above will cause Nuki to lock the door.
Exactly. Lock and Go is what locks the door after 20 seconds in your screenshot.
I’m suggesting a different approach - don’t use lock and go. Just use regular unlock action on the button press and then the door sensor will trigger a lock action once the door closes.
I use this function because I like it and I bought the sensor so that it would not close in case I forgot something.
I don’t use other functions, my house is always open and I close it when I leave that way and only when I need it.
I do not use the other options.
Everyone has their own way of using the lock and how they see things.
Here what is being talked about is that it is poorly implemented, because if I forget something the door should not close if it is open it is as simple as that.
If I had a lock with more points it would damage the lock or the Nuki.
This should be fixed!
The sensor is only purchased for that purpose.
I already have sensors on the door for security and others for other uses.
I think there is a misunderstanding.
The door sensor or the nuki lock, only updates the door status every 20 seconds. This is completely useless.
Even if the lockNGo would work correctly, there is no change detected.for 20 seconds.
No one wants the door to be locked if it is open.
In my opinion, it is a waste of money and I don’t understand how it got into market with this state. It was not communicated before the purchase.
I bought it so that it would detect if the door was open and not close it.
I even set the sensor in between-open mode resting on the slide, so that the router would not move the Nuki when it closed with the door between-open and hit the latches against the frame.
It didn’t!
The door closes and it is necessary to warn him he wants e has multipoint will have a problem could damage both the lock and the Nuki forcing the latches against the floor and the frame.
In my case it is of 4 points and it forces me against the frame.
Too bad for Nuki even you can’t disable that default time 20s.
I realized because I clicked twice on the button this is very comfortable, and I forgot a cap I went to the room and down the hall I hear the lock close.
There I realized that the sensor was useless.
I use door sensors of various systems to know if they enter the house.
I only bought the Nuki one so that it would not close when it was open.
They have not given any options in the latest updates or firmware upgrades to the door sensor.
The problem continues.
If I press twice before leaving and close the door.
The door closes when it detects that I have closed it.
If I press twice and do not close the door.
The door closes after x seconds and cannot be deactivated, breaking or forcing the lock I am afraid when I forget something because the process cannot be stopped.
Solution:
Do not close the lock until the door is closed.
Notice that the door is still open after the default time of 20s and do not close until the door is closed.
In the timeout selection the minimum is 5s, add deactivate and close door sensor.
Timeout
5s
10s
15s
20s
30s
45s
Add desaptive.
Add close door sensor
I would like to bump this. Nuki should never lock if the door is open. My door frame is damaged, because a few times 20s of the lock’n’go timeout passed just before I closed the door and the open lock hit the frame.
If there’s some random developers’ explanation for this behavior to be right (which doesn’t make because it damages the door frame), please just add option “never lock when door is open” or something similar. Thank you.
What is secure at an open locked door? It is unsafe, because I hear the lock noise and think, oh my door is locked. But it is locked on open state…
