Nuki 3.0 Door sensor Tamper warning issues

Hi,
I bought my first Nuki device, the 3.0 pro, and ordered the door sensor. I placed it on my door and it was working fine.

However as it got colder outside my Aluminium door got colder and the door sensor stopped working. The app shows me that it was removed.

After various resets I found out what was happening: Because of the cold weather the gluepad somehow shrinked and the edge of the sensor where the tamper warning stick goes in lifted a bit. This led to the situation that the app things the sensor was removed.

I had to stick a tiny bit of wood into the whole in the sensor backplate so that the pin is pressed a little bit when the sensor is mounted.

How far does the pin actually need to be pressed in to let the door sensor function without tamper warning?
Is there a way to disable the tamper warning?

Just a millimeter, but it does not matter if it is pressed deeper into the housing. A small drop of (hot) glue on the tamper button should do the trick too.

No

Thanks for the help - it worked :slight_smile: