For a few weeks now I’ve had the problem that my Nuki keeps blinking red permanently, it drives me crazy. I’ve read about the “blink codes” and tried all the options (recalibrate, charge battery, check door sensor), but the problems persist. The blinking also does not match any code (1x red or 4x red every X seconds) described on the support page. Instead it blinks totally random, sometimes very rapidly 5-7 times, sometimes it only blinks red once or twice between a few white ones.
I’ve tried the support, but they are very slow and couldn’t really help me yet. Thus my question is: Is there any way to pull logfiles from Nuki? They should hopefully show what the actual problem for the red blinking is, shouldn’t they?
PS: I know about the log within the app of course, but that does not show anything unusual.