Geofence not working for my Opener but is working for the Lock

As you can see the geofence is not working on my device for my Opener but is working for the Smart Lock. On an other device the geofence is working for Opener.

What do I need to do?

Please send a log-file with a short description of the problem and the exact time when it occured to our support team at contact@nuki.io, so they can check the details of what happend.