APP UPDATE: Nuki iOS App 2023.10.1-Beta

Nuki Beta Program Nuki iOS App Beta
#1

We released a new iOS app version 2023.10.1-Beta.

What’s new?

2023.10.1 (2448) 18.09.2023

Note:
We removed the “Today view” widgets, as Apple deprecated the older type of widgets.

Features:

  • Now, you can grant access to your door by sharing the invitation code or scanning the QR code
  • To indicate protected areas in the Nuki app we’ve introduced a lock icon
  • We’ve optimized the menu to provide better support when adding new Nuki devices

Bugfixes:

  • Performance optimizations and bug fixes

2023.10.1 (2451) 19.09.2023

Bugfixes:

  • Minor bugfixes for adding new devices.

Please update your Nuki app and share your experience.

#2

Since this auto installed on iOS, my lock disappeared. How do I get it back please (urgently?)

#3

Please make sure you selected the correct view by tapping on the Nuki logo - where you can switch between your favorites an all devices. If the problem still persists, please reach out again.

#4

I tried that yesterday, but the lock was just ‘gone’ from the app. I sent a screen grab using the Testflight feedback process.

Today it has just reappeared. I literally just opened the app, changed nothing else.

#5

Thank you for your response. Just saw the screenshot. Did switch iPhones via iCloud backup?

We have a look into this.

#6

Nope, same iPhone, no backup or restore involved.

#7

Can you please send us you app log via Help → Contact customer support. Please add a short note that the support request should be forwarded to me, thank you very much!

#8

That’s on its way

#9

Actually unclear if it has gone or not, as it’s been gathering information for what seems an abnormal time. Let me know if I need to try again.