Elisabeth_B
(Elisabeth Bauernhofer)
August 5, 2019, 11:42am
1
We released the new Android app version 2.3.1-Beta .
What’s new?
Fixes a bug where the new push notifications might not have worked under special circumstances, e.g. when the debug mode was not enabled.
Fixes a bug in the pairing of a Smart Lock with the Android Wear app.
Bug fixes in the Keypad management.
Please update your Nuki app and give us your feedback!
2 Likes
Push notifications still doesn’t work on Xiaomi Pocophone and MIUI 10x, not with 2.3.0 nor with 2.3.1. Notifications on IOS IPhone is fine.
Stephan
(Stephan Lendl)
August 7, 2019, 6:43am
4
Please send a log-file with the time when a notification should have been triggered, so we can check the details of what happend.
If we ask you to send a log-file please always only do this via the In-App process!
Open the hamburger menu of the Nuki App and select Help at the bottom of the list:
[log-file_help]
Scroll down to Contact customer support option to start the process:
[Nuki_support_1]
You will need to fill out some data and select the affected device and debug logs will be automatically created and added to the support ticket in the process:
[Nuki_support_2]
Hi there, enjoy your vacation!
Tested a little further.
I tried beta 2.3.1 at another Android-device (7.1.2 Lineage) and notifications works just fine.
So, seems to be a problem with Android P(ie) / MIUI 10.3.6(?)
Log-file (nuki.log.gz) send via email.
Viele Grüße