APP UPDATE: Nuki Android App 2.3.1-Beta

[Elisabeth_B (Elisabeth Bauernhofer)]

We released the new Android app version 2.3.1-Beta.

What’s new?

• Fixes a bug where the new push notifications might not have worked under special circumstances, e.g. when the debug mode was not enabled.

• Fixes a bug in the pairing of a Smart Lock with the Android Wear app.

• Bug fixes in the Keypad management.

Please update your Nuki app and give us your feedback!

[Matthias_Zeise]

Push notifications still doesn’t work on Xiaomi Pocophone and MIUI 10x, not with 2.3.0 nor with 2.3.1. Notifications on IOS IPhone is fine.

[Stephan (Stephan Lendl)]

Please send a log-file with the time when a notification should have been triggered, so we can check the details of what happend.

How to send a log-file

If we ask you to send a log-file please always only do this via the In-App process! Open the hamburger menu of the Nuki App and select Help at the bottom of the list: [log-file_help] Scroll down to Contact customer support option to start the process: [Nuki_support_1] You will need to fill out some data and select the affected device and debug logs will be automatically created and added to the support ticket in the process: [Nuki_support_2]

[Matthias_Zeise]

Hi there, enjoy your vacation!
Tested a little further.
I tried beta 2.3.1 at another Android-device (7.1.2 Lineage) and notifications works just fine.
So, seems to be a problem with Android P(ie) / MIUI 10.3.6(?)
Log-file (nuki.log.gz) send via email.
Viele Grüße