Hello everyone,
to not confuse topics here: As stated previously Nuki reliability issues - #5 by MatthiasK recent infrastructure work caused selective issues related to instability which should be resolved.
Based on feedback, our team has identified an issue yesterday regarding the sync for new bookings which will be addressed in a short term fix in the upcoming days.
While follow up with our support team as they will be able to provide further information as this is not a support forum. Thank you.