Unremovable entry code

[Nikolay_Komissarenko]

Hi,

I have a problem when deleting an entry code through the API returns OK but the code is not actually deleted. Then it gets stuck and is impossible to delete neither using the API nor in Nuki Web. Adding/removing new codes works fine, just that one is stuck now.

[Math_Math1 (Mathias C)]

Hello,
The issue you’re describing seems to be a known one — several users, myself included, have encountered it.
It was actually reported a few months ago (link below), but unfortunately, there hasn’t been any visible follow-up since:

Data in Web API out of sync with smartlock even though claims to have fully sync'ed

I’m building an app for managing my keypad codes across a number of locks. I have a situation where I have run a DELETE request which has successfully deleted the entries on the lock. However, a GET auths request to the web API still returns the deleted entries. I have tried performing a manual sync, which the web API claims to have completed successfully, but the list of auths is still out of sync. However, I can make a POST update to an entry that exists both on the web and on the smartlock…

Having to remove the Smart Lock from Nuki Web every time isn’t a workable solution.
A bit of follow-up on this would be appreciated.

[Nikolay_Komissarenko]

Hi Mathias, yes, this seems to be the same issue, and these unremovable keycodes are piling up slowly…
After all I have created my own smartlock PCB based on ESP32 that controls a 12V electric strike, hooked up a 17 EUR Weigand keypad from Amazon and got rid of Nuki. The whole solution costed less than 80EUR. No more running to the premise with a replacer battery pack every month as a bonus.