Smart Lock Pro (4) Homeassistant matter integration unreliable

Nuki APIs Matter
1

Hi,

I have my SmartLock Pro integrated in Homeassitant. Controlling the lock works very well, both if triggered out of HA or the apple Home app.
however the triggering of automations based on the status change lock/unlock works only very unreliably.
Sometimes works, sometimes does not (mostly not). There is no difference from where the action is triggered (Nuki app, Home App, Homeassistant, Auto unlock, Lock and go).

It seems like the information about the status change does not reliably get transmitted to homeassistant.

Any ideas? Does it work reliably for others?

Greetings,
David

1 Like
2

Hello
I believe I found the reason. the issue seems to be that lock is not consistently reporting it‘s status.
Going from locked to unlocked or opened is sometimes as unlokced, sometimes as opening or open reported. If you set your automation to trigger when changing from locked to unlocked then this will fail depending on what the lock reports. I changed it to trigger from locked to anything and this seems to do the trick.

3

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