juliandjs
January 24, 2023, 10:49pm
1
Hello. I just bought the Nuki Opener and Bridge and was really looking forward to making my calling smart.
After following the instructions carefully, I have connected the Nuki Opener. The problem occurs when I try to setup/configure the device in the app.
The setup registers that I press “open” on the calling, it also registers that I press call from outside.
The problem occurs at the last part of the setup, opening via the app. When I press open in the app, nothing happens.
I have spent hours now on control checking and re-configuring. Nothing works. Can someone please help me?
1 Like
juliandjs
January 25, 2023, 12:17pm
2
This was my initial setup.
After following the instructions it looked like this:
Customer Support replied to me with a generic «alternative» to re-wire. I tried, the intercom itself works, but Nuki won’t let me finish the setup. Therefore I wired everything back to the original instruction.
Please help me out here, as this has taken a lot of time and energy by now…
1 Like
Blue
September 28, 2023, 10:41am
3
Hello Julian, Could somebody help you with your Problem? I have the Same Hardware and the Same Problem Right now…
Thank you very much.
1 Like
juliandjs
September 28, 2023, 9:02pm
4
No. The support just gave me standard advice. Still not working after all this time.
1 Like
Anyone found a solution yet?
1 Like
whitenexx
October 24, 2024, 8:11am
6
Hey together, did anyone found a solution for that problem with the BTS-850-02 from siedle? I also can’t get it working.
1 Like
juliandjs
February 2, 2025, 7:09pm
7
Still no reply from officials regarding this, two years after the initial post.
1 Like
