Server Down?

Discussion
1

Is your server Down?
4PM 30.08.2021 ?
all bridges are not accessible also via web.nuki.io, api.nuki.io is down. ?

4 Likes
2

Hello,

I am having the same issue.
Can’t log in to Nuki Web and all connections are down.
image

Thank you

3

same here, bridge can’t connect to the server…

4

Jo, same here. I can’t get into my flat.

5

Same trouble, no more access to the api https://api.nuki.io/ => 502 Bad Gateway

6

Same problem. All bridges down, no replies from servers.

7

Same problem for me.

8

Same for me, no connection to all my bridges

9

Mayday, mayday, mayday …
No api, and we cannot command using the Nuki web…
Is there an architect ?

10

We are experiencing an issue within our IT infrastructure impacting the general Remote Access. Our teams are working to fix this issue.

1 Like
11

How come your support sent me a message that the issue was resolved?

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image1378×1544 158 KB

This is not a joke
We are running over 500 apartments with NUKI, many of our guests are stuck outside.
(it’s a short term rental business)

12

Would it be possible to have your status site as an JSON page,
so i can include it in my IT-Infrasture ?
So i can check this automatically?

1 Like
13

or even a slack webhook like most status pages today

14

Same here, but in the meantime it’s solved I think, because it’s working again! Thanks!

15

Should be doable. We’ll look into it.

16

We’ll follow this up with our support team. Someone should contact you soon (if it has not happened already).

17

currently I have again the same problem. Server not reachable…

18

work fine for me. all service are online

Nuki Status Dashboard – Check the Status of Nuki Services

19

Everything appears to be offline yesterday was working fine! What is going on!? Server down?

20