Hi Nuki team,
I’m trying to connect my Nuki smart lock(s) with Lodgify, but I’m running into some issues and would really appreciate your guidance.
I currently manage three Nuki devices, although my goal is to start by connecting just one device successfully before scaling to the others.
Here’s what I’ve done so far:
- I created a Nuki Web / Seam account
- When I try to add my Nuki device there, I consistently get a message saying that the password is incorrect, even though I’m sure I’m using the right credentials
- After reading through the forum, I understand that for integrations like Lodgify an API key or API access might be required
The challenge is that I’m not a technical user, and I’m not sure:
- Whether I’m following the correct setup process
- If I need to generate an API token first
- Or how exactly I should authenticate the device so that Lodgify can connect properly
Could you please advise:
- The correct steps to connect one Nuki device to Lodgify
- Whether an API key/token is required and where to generate it
- Why the Seam account might be rejecting the password when adding a device
I’m very happy to provide any additional information if needed. Thank you in advance for your help.
Best regards,