Scantron Stilux - Nuki Opener - Not working

Discussion Integrations
1

Hi there,

I’m trying to connect the Nuki Opener to my intercom, Scantron Stilux.

I have used the guide in the app, but I can’t complete the steps around buzzing myself in - the Nuki Opener just won’t do it.

The intercom is used for both opening the gates and the door to my apartment building - this however happens with clicking the same button on the intercom, so this shouldn’t be an issue.

I am in contact with Nuki support, but they are suggesting me to look into the installation guide for unknown intercoms, as “the device has not been tested with intercoms that open 2 doors at the same time”.

Context
I previously had a Nello One connected to my old intercom (Okay Visiodis), which worked flawlessly, but after Nello went down and I got a new intercom (Scantron Stilux), I wanted to try Nuki Opener instead.

Problem
I can provide photos of intercom, wiring, etc., but I’m somewhat stuck here.

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Anyone has any suggestions or are up for looking through my setup?

2

Does anyone have any pointers or suggestions, or do I just now have a rather expensive wall-decoration?

3

Well, unfortunately this intercom appears to be specific to the Danish market. You would probably have better luck with raising the question on a Danish smart home forum, or the manufacturer/Scantron systems installer could help you with identifying the wiring.