Ritto 6530 Ring to Open

Hello Everyone.
I can’t get the Ring to Open to work with the Ritto 6530.
Opening with the App works fine, but the Ring to Open or the info that someone rang my doorbell is not working.
Is there something extra needed for this to work?

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This seems to be a general Problem with all Ritto Intercoms, at least I have the same issue with my 17230 Intercom and others have with the 76xx. Nuki doesn’t really provide additional support here. I am very close to returning my opener as it is not useful to me without these functionalities.

Hey, are there any updates on this matter? We’re stuck at the exact same point…

Have anyone a seperate bell here, because then wiring is a other?!