I have a Ritto 17230/.0 in an apartment building and have installed the Opener according to the instructions. However, while the “Open Door” button in the app works, I get stuck when trying to open the door by ringing the bell – it doesn’t work.
I have found a couple similar threads, but the solution there seems to have been incorporated into the official instructions already, so my setup is already as described there. I will attach a picture before setup here, and a separate comment with the setup after installation.
Does anyone have any ideas what the problem could be or how to solve it? I’ve also separately contacted Nuki support.