Problem with smartlock 4 state on web api and ios NUKI app

Hello,
I have problem with state of my smartlock 4, in normal operation, there is no problem, if i open door and trying to lock my smartlock, smartlock flash red and smartlock not locked but in ios NUKI app, smartlock appears locked and same with NUKI web api.
In activity log, Engine blocked - handle not lifted but state locked

Firmware 4.3.11

I have a door where I have to lift the handle in order to lock the door.
Can you correct this because i can think my door is locked and it is not.

Regards

You could try to use the custom option of “optimize locking” to move the transition from unlocked to lock into the unlocked area when it blocks. After this it should remain unlocked when it hits the block if the lever has not been lifted before. Please report back if it worked.

I think there is another bug in ios nuki app, i can change transition from unlocked to lock, i test with -20 then click finish, test the setup ok but when i return to custom option transition go to 180 so i need to reset to default to back to 0

I try with web api and function correctly, i have correct my problem with

unlockedToLockedTransitionOffsetDegrees

but it’s not possible with ios app

Thanks

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