I have opened on December 2 a support ticket 246425 with this question, but yet don´t have a solution…
Description of the problem: If we do not open the Nuki App on the phone the device does not appear on the Galaxy Watch 3 with a Note 10 + (Android 12) or on a Galaxy Active 2 with a Note 20 Ultra (Android 13), both watches have Tizen OS (22.214.171.124) and stay with the messages “connecting…” or “smatphone not available…”.
Video of the problem: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
NOTE: In the video you can see how the application has enabled the NO RESTRICTED option, which allows the application to be in the background without restrictions, it is the first thing I show in the video.
I have downloaded and tried all versions of Nuki App until September 2022 and what I suspected has happened:
- V2022.12.1: Does not work without the App open.
- V2022.11.2: Does not work without the App open.
- V2022.11.1: Does not work without the App open.
- V2022.10.1: Does not work without the App open.
- V2022.9.1: Works correctly with the App closed.
Since V2022.10.1 the background activity of the Nuki App has stopped working correctly, or at least with regard to the connection of the Tizen OS watch with the application, since if it is not open on the phone it does not work.
At the moment I’m going to use version V2022.9.1 which is the one that works correctly with the Tizen OS watchs, but I hope that in future versions you correct this defect so that I can update to the latest version…