Opener delay

Discussion Questions
1

Hey guys!
I need your help. I tried the custom service but they unable to say anything.

I have multiple relays that simply closing the circuit. They are fast. when I press the Nuki Opener’s button I need to wait 3 sec to open. THe led blinks 3 time then the 3rd opens the door. Why is that? Im just pressing a button on the device itself.
When Im using Keypad it also take 3 seconds to open the door however this time it blinks only 2 times.
Is there any way to turn off this blinking and open the door immediately I press the Opener’s button? Or this delaying is a unique feature?

The customer service showed me a row in the app ‘Opener delay’ but I have not this option in my app… (latest framework latest app version)

Thanks for your help!

2

Nuki app - opener - administration - 4th entry from the top, is the delay, and I have set it also to 0seconds for immediate opening.

3

I don’t have this option

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4

Have you connected the ring wires for functions like ring to open? Because there are several entries missing on your screenshot, and that’s just when something is not setup!

5

Yes everything is connected. I also readded it to Ring to open. And its still the same issue…

6

On your screenshot are all 4 entries for ring to open missing? Where have you setup ring to open?

7

I followed the instructions in my Nuki app. I dont know if there would be any other way to install this. I selected a gate opener and doing everything how it described it… May I need to delete the app and reinstall it?

8

Not delete, but I think you have to setup it up fresh.

9

I did with a completely new one (I have two opener now…) same issue… I think we dont have this function

10

Can you enable or disable any ring function anywhere in the app?