Since yesterday (March 23 2025) I experience problems with the web api on 4 pro lock.
WiFi: 100% Http Post answer 204.
Lock does not respond or sometimes after 40 seconds or more.
Nuki’s server down?
All the more reason to provide Local Api for 4 pro!
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Same problem here. Getting no response for Nuki Opener when the doorbell is rung, or with a minute delay…
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Hi there, we did have some availability issues the other day. Sorry about the inconvenience.
Can you confirm whether things have since returned to normal?
Thanks,
Andrew
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Hi Andrew,
Yes the web api http post is norml again.
However if I want to (http) get the lock status it throws ‘not authorized’ error while the http post is working fine…
Hopefully the 4 pro lock gets a local api too for fast responses.
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Out of curiosity, I noticed the response time for the API to my lock here in the US is about 4-5 seconds from the time I sent the curl during testing. This seems to be in par with the phone app as well if I were to issue an unlock command or unlock command.
I know Nuki is not US Based so I would expect the servers to not be here, but does Nuki have any servers in the U.S. State side which are load balancing or in use which helps with some of the “lag” ?
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