Nuki Ultra - Auto unlock expert settings - it does the wrong thing (it opens the door instead of unlock)

[codi-modi (Eagle)]

I changed from Nuki 3 to Ultra today - made use of the backup function.

Critical problem: My setting from the backup is right: Auto unlock expert settings: When “device found”, unlock the door (“aufsperren”).
However, the door will be opened instead (“Tür öffnen”) which I never allowed to do to this.

This is such a critical bug.

I did the calibration before and after and everything is fine. It even works all the time when I use it manually, like with the Keypad 2 or with my smartphone.

However, when I use the Auto unlock as described above, it does not do what it should do and things get scary.

Any help?

[Juergen (Jürgen Pansy)]

This is not a support forum. Please contact customer support through the Nuki App or test the latest beta version of the App and report your problem there.