Hi,
It looks like there is a major outage on Nuki since a few hours.
My locks are failing to connect intermittently all at the same time.
We checked our internet connections and everything is ok.
The Nuki status page does not report anything.
Can someone from Nuki inform everyone on what’s happening and when it will be resolved ?
This is high priority because our guests are not able to get in the houses.
Thanks
Bassel
It looks like it’s back now. But I don’t know if everything is back to normal.
Hi,
I’m encountering similar issue from France.
Mine is not back yet…
Same on my end for some locks in France. Any official communication from Nuki regarding a potential outage?
Same in Italy now
Back online for me
Support told me they resolved an issue today.
Perhaps, it is linked
Best regards,
I am experiencing that now for many days. Sometimes I have to start the app 5 times…
“Any official communication from Nuki regarding a potential outage?”
=> The word “communication” in the context of Nuki is quite a good joke.
There is a status page which gives an overview of the status of the Nuki systems. Please check this page if you think that there might be an outage: Nuki Status Dashboard – Check the Status of Nuki Services
As mentioned in the forum guidelines this forum is focused on developer and beta tester related topics. It is not a discussion board about opinions around Nuki products and also not a general customer support forum.
I checked the status every 15 minutes today and it was green the whole time (and still is with no info on historical events). Not very useful and probably completely static like most of status pages 
That’s why I decided to come here…
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