Nuki Opener Unlocks Twice Instead of Once in Continuous Mode with AutoUnlock Enabled

Discussion
1

Hi everyone,

I’m experiencing an issue with my Nuki Opener when both Continuous Mode and AutoUnlock are enabled. When I ring the doorbell, the main door opens twice—once immediately and then again after around 30 seconds to a minute. Ideally, the door should only open once when I ring.

The problem is solved by activating only one of the two settings but this control should be integrated to avoid the problem for other users.

2

Hello Giuseppe, thank you for your information. We will check this more in detail.

Best regards
Marcel