Product name
Nuki Opener
Summary
Support for buildings with multiple doors opened by a single button on the intercom.
Features
Many apartment buildings have more than one communal door. To illustrate this, CAPS represent doors that should be opened by Opener:
Street | FRONT GATE | Inner complex (Innenhof) | BUILDING DOOR | Apartment door
Both doors are opened with a single press of a single button on the intercom. Nuki Opener should also be able to do this. Currently, it doesn’t.
Reason
The current behaviour of Nuki Opener is to only open one of the doors. This is obviously inadequate to enter the property using Nuki. In other words, a manual key is still needed to get through one of the communal doors.
This functionality is essential to make Nuki Opener a viable product in a multi-door environment.
The whole setup (including the Nuki Smart Lock) is otherwise useless, as a key is needed.
This issue has been raised with Nuki customer service on 25 August and as of yet no concrete timeline for the implementation has been set. I would kindly ask the community to support this request, otherwise the entire Nuki setup will be useless for me (and I’m sure many other users in this situation).
Thanks
Examples
Open multiple communal doors with Nuki Opener