Nuki Opener does not open door (BTS-850-02)

thank you for the idea. Im not allowed to change or add any intercom. Its a multi family house with around 12 apartments.

as far as I know it connects just like the opener, only having different features (namely using the voice com, but not having ring to open - but ring to open could be done using home assistant)

oh okay, thank you im gonna check it out. Have a nice day.

Hi there - Did I buy into a scam? Website said it’s compatible, installation went just like most here with the Opener not opening the door from app neither from Door Bell. Nuki knowing this issue since at least 8 month and changing NOTHING, makes me feel betrayed.

Dear Steve Jones,

I read you post here. Did you ever contacted the Nuki Support for help in your case? If yes please send me you decicated Ticket IDs via PN.

This is the developer forum and not the right place to post support cases,

Let’s follow up together in the right communication channel. I am optimistic that we find a solution in you case as well

best regards
Marcel

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