Although fob settings in smart lock management settings is set to default, 1x click intelligent, in reality pressing only once the button always opens the door.
Any ideas?
Very strange. I just tested it with my SL 2.0 and Fob 2.0 with these settings
and had no issues.
Did you check the activity log? Are 2 unlock actions via Fob shown there like that?
If the problem persists please send screenshots and a description of your problem to our customer support at contact@nuki.io so it can be analyzed further.
In my case, activity log showed that Fob opened door, as it was expected since this is what really happened. I had a faulty plate and one worn screw, and after resetting the sl, I couldn’t configure it, kept failing. Now I am waiting for a plate a and set of scews replacement.