i wanted to share this experience which happened after 3 years for the very first time.
i had the smart lock. 2.0 in the past and switch to 3.0 since its release.
i didn’t want the 3.0 pro, so i have the 3.0 + the normal bridge with the latest firmware.
although my smartphone shows under connection that each device is connected to each other (internet, bridge, smart lock, smartphone), it did reach the smart lock when waiting in the main window of the app.
the pulsing effect shows me that the app tries to reach the smart lock, but nothing happened. even after restarting smartphone etc.
but once i clicked on the button on the bridge for 10 seconds to go into settings and going out of the settings… i think it did a restart and just after this action, it now works fine.
i have to count on the nuki bridge and opening the door when not at home.
but since this happened now to me, i feel like i cannot count 100% on the bridge anymore…