I’m using a Nuki Smart Lock 1st. generation Firmware Version 1.13.1 (current) together with a Nuki Bride Hardware Version 020.116 with Firmware Version 1.18.3.
I use this combination since 2018 and since this time i have the following problem, no firmware update hat fixed the problem since now:
I don’t use the Nuki App on my smart phone. I only use the API to communicate with the smart lock.
I use a plain token and I only send the lock actions unlock (1) or lock (2) via OpenHAB to the bridge. The reason for that is that I have implemented the smart lock in my home automation project and I only need to use this two commands and it normally works fine and is very responsive.
BUT if for some reason my internet connection is broken then (in most cases) the Nuki bridge is getting very unresponsive. I can ping the bridge during this time but if I send a Lock Action command to the device then in most cases nothing happens or there is a massive delay (more than 30 seconds).
Same problem if I use a normal PC instead of OpenHab to send the command.
This only appears if the internet connection is not available.
To me it seems that the bridge is busy trying to connect to the internet and therefore the API is not responsive.
Has anybody similar issues?
Until now I didn’t try a beta version I also not a software engineer or a specialist for Nuki devices.
I’m only a normal user that likes to use the API to implement this smart lock in my home automation.
The Nuki customer support told me that I have to use the developer forum because they can’t help with API problems.
I searched the forum and found some similar sounding issues but I didn’t found a solution.
Hope that someone is able to help me with this, because every time my internet is broken I’m not able to open the door anymore without a physical key