@Stefan_E A fix in the form of a new Beta FW has been released, which in this case requires the installation to be done locally, simply due to the fact that the Nuki Bridge is not connecting anymore to your Smart Lock to automatically install a FW update, which it normally would do if configured accordingly. We are not commenting on speculations as to why this issue was caused but are focused on providing a solution.
To everyone reading:
According to feedback received this fix is working and we plan to publicly release it in the course of this week to all customers. In the meantime, you still have the option to install the Beta FW until then.
As I’ve mentioned previously “If required, we will follow-up with direct communication to deal with individual cases, such as yours.”. This is what is going on - also with your individual case and will continue.