Nuki Bridge lost connection to Smartlock 4.0

Discussion
15

An update on this topic:

Our teams have evaluated the reports based on which a new Beta FW was released: Beta 4.4.1

If you are affected please install the Beta FW by following the instructions:

  1. Make sure that your Smart Lock is registered for the FW Beta
    a. If not, send me your Smart Lock ID via PM and we will add it to the FW Beta

  2. Unplug your Nuki Bridge

  3. Manually install the Beta FW via the Nuki App

  4. Again plug in your Nuki Bridge

Please report back if the Beta FW fixed your setup or if you are still experiencing issues so that our team can follow-up if required.

Thank you for your cooperation and sorry for any inconvenience caused.